Fantom X8 keybed at an angle! Is this right???

28 Jun 2006, 23:01

I just got my Fantom X8 dream machine yesterday.

It is on a level stand and I noticed that the keys slant away from the player's position down toward the control knobs and screen. The synth did arrive with a dent to the front (where your knees would be located while playing = I have to get that replaced), but the ends seem correct in alignment and nothing is warped or crooked on the X8. The six rubber feet are all OK and fit flush to the table top. The keys play like a charm!

This down angle just doesn't seem right to me.

Over the years I have owned several synths and have an upright cabinet grand piano.

Anyone else? ~or~ is my X8 damaged more than just the dent to the front panel?

Zenzilla

Those who abandon their dreams will discourage yours
~ Frank Zappa ~

Those who abandon their dreams will discourage yours
~ Frank Zappa ~

Re: Fantom X8 keybed at an angle! Is this right???

29 Jun 2006, 06:18

Mine are flat - I would suggest that it's been damaged in transit.

Steve

Re: Fantom X8 keybed at an angle! Is this right???

29 Jun 2006, 11:14

Thanks for the information.

To clarify the degree of the key slope: the white keys are not level until they are depressed all the way down.

Any one else with a X8 that can add insight to this situation will help me when I make my freight damage claim.

Zenzilla

Those who abandon their dreams will discourage yours
~ Frank Zappa ~

Those who abandon their dreams will discourage yours
~ Frank Zappa ~

Re: Fantom X8 keybed at an angle! Is this right???

29 Jun 2006, 11:26

I don't own X8, but it shouldn't be this way. I have S88 and HPi5 digtal piano. All key should be leveled. The pitch controller board on the left should be as the same level with all the whitle( not pressed).

Re: Fantom X8 keybed at an angle! Is this right???

29 Jun 2006, 11:54

Sure you're not playing the keyboard from underneath! If it's that bent I'm amazed it works. If it's been damaged that badly, there must be some sort of mark on the case, front,top or sides. Can you post a picture?

Steve

Re: Fantom X8 keybed at an angle! Is this right???

29 Jun 2006, 12:08

Thanks kongwee & stevie!

stevie: to repeat...
The synth did arrive with a dent to the front (where your knees would be located while playing = I have to get that replaced),

Yeah, the more I look at it the worse I think it is.

The entire keybed, including both black endpieces are at the same level and slope down toward the control board area. It appears as more than a cosmetic repair at this time.

If anyone else can shed light on this or has been down this road, please add to this discussion so I know what I am up against as far as repairs, expenses or even probability of it being brought back to "good-as-new" condition, I would appreciate your input.

tia,

Zenzilla

Those who abandon their dreams will discourage yours
~ Frank Zappa ~

Those who abandon their dreams will discourage yours
~ Frank Zappa ~

Re: Fantom X8 keybed at an angle! Is this right???

29 Jun 2006, 16:43

Send it back.

Some tunes and whatnot ...

http://www.soundclick.com/bands/page_music.cfm?bandID=405125

some tunes and whatnot ...
http://www.soundclick.com/bands/pagemusic.cfm?bandID=405125

Re: Fantom X8 keybed at an angle! Is this right???

29 Jun 2006, 21:38

The keybed for my S88 is slant toward the control knots also. The angle is not great while sitting in front of it. Anyway, it is your right to get it replace.

Re: Fantom X8 keybed at an angle! Is this right???

29 Jun 2006, 21:41

Zenzilla...
definately send the unit back...call Roland up and inform them of the situation...
I've bought a lower end Yamaha keyboard from Musicians Friend couple years ago and some of the keys were disfunctional so I send it right back...
you won't be happy if your Fantom x8 is not in 'perfect condition'...trust me

Re: Fantom X8 keybed at an angle! Is this right???

29 Jun 2006, 23:01

Another vote to send it back. No way I would keep it with the documented damage and very questionable keybed. There may also be future concerns if any yet undiscovered electronic issues are present because of the mishandling of the unit.

Send it back, as Diametro so eloquently stated.

Bassman

Bassman

Re: Fantom X8 keybed at an angle! Is this right???

29 Jun 2006, 23:02

Keys on my X8 are at a slight backwards angle on the stand and on the desk...

Re: Fantom X8 keybed at an angle! Is this right???

29 Jun 2006, 23:21

Thanks to all who replied.

When I interview with the damage claim investigator I will be certain to have them see the actual situation in real life before they close the case.

As far as being repairable, I do have my doubts.

So now I play the wait-n-for-the-man game.

Zenzilla

Those who abandon their dreams will discourage yours
~ Frank Zappa ~

Those who abandon their dreams will discourage yours
~ Frank Zappa ~

Re: Fantom X8 keybed at an angle! Is this right???

30 Jun 2006, 01:03

Despite my curt response, I offer my condolences. I would have been devestated and quite angry -- mainly 'cause who's there to direct that anger at? -- had that happened to my X7.

Just be informed and firm and don't take no for an aswer.

Anyone purchasing an X8 deserves it to arrive in tip-top shape.

Some tunes and whatnot ...

http://www.soundclick.com/bands/page_music.cfm?bandID=405125

some tunes and whatnot ...
http://www.soundclick.com/bands/pagemusic.cfm?bandID=405125