Problems connecting to Librarian and Editor

8 Mar 2005, 22:53

After searching for a solution I noticed that a few people are running into a similar situation. Let me explain:

When I try to run either the Librarian or the Editor, I get the following message: "It appears that the Fantom-X is unconnected or connected incorrectly. Please check the connections."

Now, let's get the basic stuff out of the way.

-I have set the Fantom X to librarian mode when attempting to connect to the Librarian.
-I have tried connecting through USB MIDI (and set the Fantom X to USB MIDI mode) and through normal MIDI cables with no success.
-I have tried 2 different computers, with same results.
-The Synchronize function of the Editor works, and changes made in the editor are reflected in the Fantom X, but when I press the Read button on the editor, I get the message mentioned above.
-I have done a factory reset, but it didn't fix the problem.
-I have OS 2.0 installed. (anybody with 2.0 that has experienced this?)

If the synchronized function is working, and changes made in the editor are instantly reflected in the Fantom X, there IS communication. It's when I try to read in either application that I get into trouble. When connecting via USB MIDI, I am using a usb hub, but I also tried connecting the Fantom directly to my laptop (USB 2.0) and it didn't work.

Any ideas? If nothing comes up here, then I'm calling Roland.

Thanks in advance!

Mexico

"Expect the best and make it happen."

"Expect the best and make it happen."

Re: Problems connecting to Librarian and Editor

8 Mar 2005, 23:26

Try in FantomX normal mode(not in librarian mode) and run fantom X editor. Make sure FantomX is not in USB storage mode either(be in USB midi mode).
That message is mainly USB driver problem.
Turn on FantomX and computer but don't connect USB yet. When computer is ready, connect USB. FantomX should report as USB Midi device in Window System. (check Midi device settings). Run Editor, make sure to select Midi device(FantomX) in the setting menu also.
The message often indicate that computer can not read FantomX as USB device.
Try uninstalling Editor program and FantomX driver from the computer and then reinstall them.(this problem is very common among USB devices...)
Try to put FantomX in USB storage mode. Window should report as removable drive. If not, it is obvious USB problem.

Re: Problems connecting to Librarian and Editor

9 Mar 2005, 00:13

Thanks, dkpcola. I have tried everything you mentioned except reinstalling the software and drivers. As I said on my previous post, there is a connection between the FX and the software, as I am able to control the keyboard parameters from the editor, but things get poopie when I try to use the read function. Sounds like a USB bandwidth problem to me...

I'm done for the night, so I'll give it a try tomorrow and let you guys know how it went.

Night, y'all!

M

"Expect the best and make it happen."

"Expect the best and make it happen."

Re: Problems connecting to Librarian and Editor

9 Mar 2005, 04:35

quoting my own post regarding connection probs using the editor soft:

have a fantom xa and had some similar probs.. this usb plugging, restarting etc. reminds me pretty much on the old scsi days- i thought i got over it..
maybe my success in this is more randomly- but it worked out when i set all midi filters in the system midi menu to off- enabling the fantom to send and receive sys ex strings, prg changes and so on.
that did it for me.

Re: Problems connecting to Librarian and Editor

9 Mar 2005, 11:22

Thanks, fantom! I'll give it a try later today.

Mexico

"Expect the best and make it happen."

"Expect the best and make it happen."

Re: Problems connecting to Librarian and Editor

11 Mar 2005, 13:02

Well, I turned all the MIDI communications on in the System menu, and it still doesn't work.

Bummer...
I guess I'll uninstall-reinstall and see what happens.

Mexico

"Expect the best and make it happen."

UPDATE: I was just thinking... Is there a chance having OS 2.0 could be getting on the way, since the OS 2.0 upgrade is supposed to come with the new Editor? I upgraded the FX at the dealer, so I don't have the new software. Does anybody here have the new software and would be willing to email it to me? Thanks

"Expect the best and make it happen."

Re: Problems connecting to Librarian and Editor

11 Mar 2005, 15:34

Mexico, do u have an icon in your "control pannel" that is a screwdriver screwin in a screw, and says "Roland Fantom X"? If not it'll never work..u need to install that driver...

I have zero problems with it, so it can't be the software. it is definitely your connection....

Septimo ,'^)

Septimo ,'^)
X6
XT
MV-8800!!!!!!!

Re: Problems connecting to Librarian and Editor

11 Mar 2005, 15:41

oops my fault mexico' i did not read the whole post.....

u have it connected but it is'nt reading hmm. I don't know...

sorry...I'll email it to u if u want, i'm just not sure how. I never emailed any thing but text in the past..

could I get a nickle explanation?, and I'll send it right away..

Septimo ,'^)

Septimo ,'^)
X6
XT
MV-8800!!!!!!!

Re: Problems connecting to Librarian and Editor

11 Mar 2005, 20:08

Ohhhhh...

The solution is: you need to upgrade the FantomX editor and Librarian to version 2 or you will get the same message over and over again.
Old software can not read FantomX with new operating system well.

Re: Problems connecting to Librarian and Editor

11 Mar 2005, 20:24

I sent it to u Mexico! hope it works man.......

Septimo ,'^)

Septimo ,'^)
X6
XT
MV-8800!!!!!!!

Re: Problems connecting to Librarian and Editor

12 Mar 2005, 03:40

Thank you so much, Septimo, and thank you too, dkpcola. I'll check my email tomorrow (writing this post from a Pocket PC, already in bed...). =)

Good night!

Mexico

"Expect the best and make it happen."

"Expect the best and make it happen."

Re: Problems connecting to Librarian and Editor

12 Mar 2005, 12:45

dkpcola, you nailed it. Septimo, I got your email, installed the software and it works perfect! WOHOOOOO!!! Now that I know the software works for sure on my computer, I'm ordering the upgrade right away!

Thanks guys!

Mexico

"Expect the best and make it happen."

"Expect the best and make it happen."

Re: Problems connecting to Librarian and Editor

13 Mar 2005, 01:37

That's good to hear, Mexico..Glad that worked for u....

Peace....

Septimo ,'^)

Septimo ,'^)
X6
XT
MV-8800!!!!!!!