VPno stage piano missing

25 Mar 2023, 05:13

Hello, i dont have the VPno piano's. I hear nothing..
Only some clicks...
Please can someone help me? I have all updates
Greetings

Re: VPno stage piano missing

25 Mar 2023, 08:21

Robin1965a wrote:
Hello, i dont have the VPno piano's. I hear nothing..
Only some clicks...

That's strange. It might be useful to isolate the problem first. Can you try the following steps?

Press the SINGLE TONE button. It initializes the scene and select Z-Core 0189:Ac Pop Piano 1.
Check if Z-Core 0189:Ac Pop Piano 1 sounds correctly.
Press the category button A.PIANO and select the very first tone VPno 0001:Stage Grand.
Check if VPno 0001:Stage Grand sounds correctly.

Is there anything connected to the Fantom, beyond power and head phones? If so, unplug everything else, and repeat the previous steps.

Re: VPno stage piano missing

26 Mar 2023, 05:07

I followed the steps but also in single tone I have no sound... can i download these vpn sounds again from the rolandcloud.com?
Or is there another solution?

Re: VPno stage piano missing

26 Mar 2023, 10:20

Robin1965a wrote:
I followed the steps but also in single tone I have no sound... can i download these vpn sounds again from the rolandcloud.com?
Or is there another solution?

At this point, you might consider a factory reset, and then re-installing the most recent OS update. Don't forget to create a backup first.

Re: VPno stage piano missing

27 Mar 2023, 03:52

Do you have the flagship Fantom or Fantom 0? Fantom 0 doesn't have V-Piano I think.

Re: VPno stage piano missing

27 Mar 2023, 07:00

Hi Robin1965a:

Robin1965a wrote:
I followed the steps but also in single tone I have no sound... can i download these vpn sounds again from the rolandcloud.com?
Or is there another solution?

Under normal situations - no hardware or software errors - , on big Fantoms (Fantom6/7/8) vPianos list only appears on Zone 1.

Regards,
Flavio