PLEASE HELP!!! Fantom-G driver for windows 7 having problems

24 Jun 2010, 04:30

Hey guys,

I've installed the Fantom-G driver for windows 7 and it only detects the audio driver. The midi driver is not there......

Please HELP!!!!!

Thanks.

Re: PLEASE HELP!!! Fantom-G driver for windows 7 having prob

26 Jun 2010, 07:47

Hello Barchie,
Welcome to the Can !
Are you using the right Driver (Windows 7 - 32 Bit or 64 Bits). Maybe that's a silly question, but sometimes we make mistakes

Did you try uninstalling the Driver completely, and reinstalling ?

Make Music and be Happy !!
PauloF

Re: PLEASE HELP!!! Fantom-G driver for windows 7 having prob

26 Jun 2010, 07:59

When you say the midi driver is not there where are you looking for it ?

Whine whine everywhere and not a drop to drink

Re: PLEASE HELP!!! Fantom-G driver for windows 7 having prob

26 Jun 2010, 09:58

Yes, good question !!
For example: Are you using a DAW and can't find the FG device when configuring MIDI devices ?
Is that the problem ?

Make Music and be Happy !!
PauloF

Re: PLEASE HELP!!! Fantom-G driver for windows 7 having prob

26 Jun 2010, 17:05

Yes PauloF,
It doesn't show up on any of my DAW's midi devices.
I'm using Sonar 8.5 and Nuendo 4.
The Fantom-G utility in the control panel doesn't open up too.
I've uninstalled it a couple of times, but same thing happens....
And yes i'm using the windows 7 32bit driver.

Re: PLEASE HELP!!! Fantom-G driver for windows 7 having prob

27 Jun 2010, 07:46

So you're saying that after installing the Driver properly, it doesn't show as a MIDI device in your DAW...hummm

Two more questions...
- is your PC's USB port 1.1 or 2.0 compatible ?
- Are you using a straight USB from the G to the Computer, or have you a USB hub in the middle ?

Make Music and be Happy !!
PauloF

Re: PLEASE HELP!!! Fantom-G driver for windows 7 having prob

27 Jun 2010, 14:56

It's USB 2.0. No Hubs attached....

Re: PLEASE HELP!!! Fantom-G driver for windows 7 having prob

27 Jun 2010, 22:20

Do you mind I have a look (using a remote control software) ?

Make Music and be Happy !!
PauloF

Re: PLEASE HELP!!! Fantom-G driver for windows 7 having prob

28 Jun 2010, 05:19

The driver itself doesn't have any problem, neither the 32-bit version nor the 64-bit version. So, there seems to be some issue with your own setup. I have worked with my Fantom-G in Windows 7 32-bit and 64-bit versions and never had an issue with the USB audio or MIDI driver, given the fact that I use my Fantom-G as my main MIDI keyboard, and also use it as an audio interface from time to time.

Just make sure that you know the exact way to make your DAW apps recognize your Fantom-G as an audio and MIDI interface. Check their owner's manuals and try again.

Re: PLEASE HELP!!! Fantom-G driver for windows 7 having prob

28 Jun 2010, 07:35

Cyclops,
Sorry to disagree with you on the fact that the Windows and/or USB environments can't be (potentially) "responsible" for the issues, but no worries, it is just my opinion, based on practice

Regarding Barchie's DAW settings, well, that's exactly why I proposed to take a look...

Take care
Paulo

Make Music and be Happy !!
PauloF

Re: PLEASE HELP!!! Fantom-G driver for windows 7 having prob

28 Jun 2010, 07:58

If your using usb ports on the front of the computer case try using the main ones on the back that are directly connected to the motherboard. MY front ones don't seem to have the same amount of power as the back ones and can give me strange results when using them, especially if more than one device is plugged in.

Whine whine everywhere and not a drop to drink

Re: PLEASE HELP!!! Fantom-G driver for windows 7 having prob

28 Jun 2010, 08:10

Exactly,
Normally on PCs, the front USB ports are connected via an internal hub are normally lower spec compared with the ones on the back.
Always use the back ones. Especially with AUDIO and MIDI devices.

Make Music and be Happy !!
PauloF

Re: PLEASE HELP!!! Fantom-G driver for windows 7 having prob

28 Jun 2010, 16:38

Yes, that COULD be one possible reason. I didn't think of this, since I use my Fantom-G with a laptop and not with a desktop machine. As mentioned before, normally most desktop computers share their front USB ports with some of the rear ones. So, if the rear ports are already crowded, then the bandwidth of the USB bus is shared, causing problems.

Critical devices such as audio/MIDI interfaces, hard disks used for streaming samples and so on, normally need their own dedicated USB port.