Fantom-G

Driver Woes?

Driver Woes?

9 May 2009, 19:48
I am coming across some odd issues here. When loading my Fantom Editor, I am constantly getting a "Unable to Read/Write" message. It works sometimes, and other times it wont. It is very very intermittent. I have tried plugging into various USB ports (and no, they arent Hubs. Onboard) with no avail. Also, evertime I replug in the USB cable to my PC, I am prompted to reinstall the driver. What's going on here?

Re: Driver Woes?

10 May 2009, 02:11
Weird, I never had this error message. Since you have tried several USB ports with your computer, check the cable you're using. Maybe you will have to uninstall and reinstall the Fantom-G USB driver again.

Re: Driver Woes?

10 May 2009, 18:20
I have changed the cable out with another, and I have reinstalled the driver multiple times :(. Im not sure if this is a problem with the actual PC board (on the FG). I am also having the problem with the obnoxiously distorted sounds occasionally as well. I wonder if they are related somehow.

Re: Driver Woes?

10 May 2009, 19:24
First of all, is the PC you use with your Fantom G used exclusively for your music media or is it an everyday PC that is loaded with other software? If it is the latter then something could be conflicting with the Fantom G driver and or the Editor software itself. A simple fix that "might" work (I am assuming you are using Windows XP or Vista) would be to use System Restore on your PC and restore the PC to a time "prior" to when all this started happening. Of course, doing a system restore can affect other software when you restore the PC, so sometimes that can be a hassle having to update your other previous software that gets affected when you do the system restore process - if any actually does. OTOH it could, as you say, be the Fantom G itself i.e. hardware issues on the Fantom G. I'm surprised we're still getting people who have "volume spike" and distortion issues with their Fantom G. If you purchased your Fantom G recently it shouldn't be affected in this way I don't think. But if you purchased early on when the Fantom G first came out then I could see a possible correlation.

If you know for a fact that your USB cable is good then the problem lies with either the Fantom G or with the PC side of things. I hope you get it straightened out okay and soon. PS: You might want to call Roland Tech and see if they can be of some assistance if need be too.

Re: Driver Woes?

11 May 2009, 18:29
I did purchase the FG recently, within a month or so. However, it very well may have been sitting on the shelf for a while. I have not done a clean OS install in a few years so, I will be doing this tonight. Im sure there is a ton of registry residue, and drive footprints that need to be taken care of. I have been meaning to convert this PC into a DAW anyways. Ill post again after I reimage the HDD.

Re: Driver Woes?

12 May 2009, 10:30
I'm really new to all of this, and I have had my fantom for a week. I installed the driver and transferred some downloaded midi files to play with. That all worked fine. However, yesterday I installed an INTELLIPOINT wireless mouse and driver. That goes in the rear USB and I plug the workstation into the front USB. Since then, I can't connect. I have a feeling that the driver for that mouse is causing a connection problem. Like you, I have reinstalled a few times. Still can't connect. I'm just throwing my info in the ring in case you have maybe modified something in your usb drivers that would affect the Roland drivers...

Re: Driver Woes?

13 May 2009, 00:01
Actually, reading into this some, the USB ports on the front of your computer is not built into the motherboard. You should under no circumstances use a USB hub for the FG's connection point. Try flip flopping the mouse and the keyboard's USB locations and see if you can reconnect.

Re: Driver Woes?

13 May 2009, 00:05
Also, just as an update to my situation. I have reformatted my PC and everything is working good now driver wise. I am however receiving constant "Unable to read/write data" messages within the FG Editor. it is extremely annoying and it almost cripples my cubase or ableton applications when it happens. Essentially, it happens when i try to sync the editor to the FG. It will work fine for a while then it wont. The driver isn't being released when this happens either. I am still able to use the FG as a sound card. I just cannot sync the editor with the FG.

Re: Driver Woes?

13 May 2009, 01:29
Another update. I think I may have a work around for the "Unable to Read/Write" message I am getting. I literally just go into the setup menu and press ok. It will sync after I do that. Not sure why I would have to do this however

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