Where did that post about the customer is always right go?

[Moved To Free Zone]

Hi Tasha!

Guess what! The customer is not always right!

Once again I would politely request that you not 'rock the boat' in this forum! Please find some constructive way to contribute.

BTW A customer is a person who purchases goods or services from another; buyer; patron. You may be a customer of Roland, however, you are a guest of this forum. Please behave accordingly.

Thank-you!

"The Customer is always right."

I wouldn't want to work for a company that ran its customer service program along that principle.

"The Customer always comes first." - sure.

But "The Customer is always right." is just a recipy for disaster.