New MC 101 = Subscription?

AlanCodger wrote:

I recently bought an MC 101 and about to get a second one to replace my MC 707, I understand from another forum that the registration of the new Groovebox does allow me to get a year Zenology Pro Subscription? If os where because in the Roland Cloud ( registered already ) I see no Free plan upon registration of my unit.

Any tips?

Thanks

AlanCodger wrote:

HI and thank you for your reply.

Sadly it returned me an error while registering my 2 Units on the link you gave me such as 'Unable to register. Please contact customer support'

Mind you I already have succesfully register One MC 101 to the Backstage but I find these separate registrations confusing, on the Roland Cloud Activation link I see the KEY number which I don't hink I have OR ever being sent from the Backstage registration which is the main assistance for the hardware I believe.

How can I sort this out?

Thank you for your assistance

Scottieboy wrote:

Hello,

I recently purchased an MC-101, and have registered via this link you provided, but not received an e-mail to get a year's subscription. It is a new account and new MC-101.

Please could you advise?

Thanks,
Scott

AlanCodger wrote:

Scottieboy wrote:

Hello,

I recently purchased an MC-101, and have registered via this link you provided, but not received an e-mail to get a year's subscription. It is a new account and new MC-101.

Please could you advise?

Thanks,
Scott

Lucky.. I still got 'Unable to register. Please contact customer support, or try again' message, can't get around the KEY bit as I have no key to insert apart from the back serial.. and I got 2 machines to registr.. giving up

Scottieboy wrote:

Hello,

I recently purchased an MC-101, and have registered via this link you provided, but not received an e-mail to get a year's subscription. It is a new account and new MC-101.

Please could you advise?

Thanks,
Scott

BrianMcClelland wrote:

AlanCodger wrote:

Scottieboy wrote:

Hello,

I recently purchased an MC-101, and have registered via this link you provided, but not received an e-mail to get a year's subscription. It is a new account and new MC-101.

Please could you advise?

Thanks,
Scott

Lucky.. I still got 'Unable to register. Please contact customer support, or try again' message, can't get around the KEY bit as I have no key to insert apart from the back serial.. and I got 2 machines to registr.. giving up

Hey, Alan! On the page listed in the promo, there is a Key option and a Serial Number option. Have you tried both to register your hardware? I did add the promotion to your account as well. Are those bits working for you?

Scottieboy wrote:

Hello,

I recently purchased an MC-101, and have registered via this link you provided, but not received an e-mail to get a year's subscription. It is a new account and new MC-101.

Please could you advise?

Thanks,
Scott

Hey, Scott! I can assist with this. I'll reach out to get a little info from you so we can get the promo attached to your account. Thanks!

AlanCodger wrote:

BrianMcClelland wrote:

AlanCodger wrote:

Lucky.. I still got 'Unable to register. Please contact customer support, or try again' message, can't get around the KEY bit as I have no key to insert apart from the back serial.. and I got 2 machines to registr.. giving up

Hey, Alan! On the page listed in the promo, there is a Key option and a Serial Number option. Have you tried both to register your hardware? I did add the promotion to your account as well. Are those bits working for you?

Scottieboy wrote:

Hello,

I recently purchased an MC-101, and have registered via this link you provided, but not received an e-mail to get a year's subscription. It is a new account and new MC-101.

Please could you advise?

Thanks,
Scott

Hey, Scott! I can assist with this. I'll reach out to get a little info from you so we can get the promo attached to your account. Thanks!

Hi Brian thanks but I must be dumb or stupid, in that promo page there is a link to direct me to the registration page made by Serial OR Key, the Key is the one that suit me best I believe, it asked for the kind of product ( MC 101 ) and the Serial behind, nothing... no information are provided from my logged account , again I managed to register the unit only forthe warranty assistance but Unless I'm doing things wrong OR not reading the proper page is still away from me