JUNO-G

Serial No's and LCD issues.

Re: Serial No's and LCD issues.

16 Jul 2010, 18:16
Hi everyone. A couple of years have passed since I had my LCD repaired and it still works. Of course, I cannot be 100% sure, but it seems that they really have found a design or manufacturing problem and fixed it. That said, I think that, since it is evident that it was a widespread component fault due to production problems, Roland should replace those defective LCDs for free...

Re: Serial No's and LCD issues.

28 Jul 2010, 08:49
My One is Zv***** I had the same thing .sorry to sya it will burnt soon.my one is already gone.now im trying to order one.better use Ups .you may can save your display.

Re: Serial No's and LCD issues.

15 Aug 2010, 22:45
ZV07005
Made in Japan sticker
Canadian
4-5 years old.

Screen problems started 6 months ago, after I moved it to rearrange my studio. I thought maybe I'd got too close to speaker magnets or something, but then saw others with same problem.

Screen view ranges from terrible to slightly mushy, numerous on'offs required until it comes good, then I leave it on, but even after 2 weeks it will eventualy go mushy again.

Makes studio work a real hit and miss affair and can no longer consider using it to gig, which I was hoping to do for the first time soon.

Email to Roland, waiting for reply.

Expected quality synths to last for decades, very upsetting.
Does a Juno manual over the head hurt more than reading it?

Re: Serial No's and LCD issues.

18 Aug 2010, 13:23
AX72723
15 mo old

I bought the Juno in the belief the screen issues were batch related but it seems not to be the case..

of course mine is just out of warranty..about 15mo old.. dim patch started lower left and now some flashing of screen.. has remained unmoved in home studio since purchase..

edit 25th august..
nope Roland dont care to help a 15 mo old board.. so i will be out of pocket $160 for a new display.. then i will sell the board... as i wont pay $160/yr to rent displays.

Re: Serial No's and LCD issues.

28 Aug 2010, 17:35
ZV18021
Made in Japan Sticker
3yrs old. purchased frm India. LC Display showing fading and blinking in a while. I noticed it recently because i'm not using it frequently.

Re: Serial No's and LCD issues.

5 Sep 2010, 03:15
Howdy Roland Clan. :)

I have a ZUxxxx Juno-G purchased in June 2007 at a Guitar Center here in the US. The original display went nuts in June 2009, and it was repaired at no cost to me. The new display is now starting to deteriorate (damnit).

Re: Serial No's and LCD issues.

13 Sep 2010, 18:48
Just call Roland and they said if you are the original owner your warranty for the lcd on the juno g is indefinite just bring your receipt to an authorized repair store and the fix is FREE. That is U.S. Roland so if you live outside the U.S. you'll have to check but I would think they would follow the U.S. policy. I would call Roland and try a free fix even if you aren't the original owner because they are a good company trying to do the right thing. Hope that helps.

Re: Serial No's and LCD issues.

13 Sep 2010, 21:40
Good news for some.

I called Roland Australia and mentioned that US customers were getting free fixes, but they told me they had no such directive or policy.

Which then has me wanting to question Roland Policy to ask how this can be so, but I can't even get to speak to anyone at Roland, let alone the policy makers.

Consumer rights is the next step, because they can't admit to liability in one country, but not others, that's illogical. Although they seem to think they can.
Does a Juno manual over the head hurt more than reading it?

Re: Serial No's and LCD issues.

14 Sep 2010, 01:53
Recently I have problem with my lcd too. The synth is two years old. At first the screen get messed up a little bit in the arpeggio menu, but now it appears everywhere. Its getting worse every day.
The serial starts with ZU.... The warranty has expired (only one year!).

Re: Serial No's and LCD issues.

29 Sep 2010, 10:58
I have a zw serial made in china and no display problem as yet bought it since june 2008 but the only thing its the pitch problem at the beginning that seems to drop very randomly...somtimes i have to play with the bender to get it back at the right pitch.apart from that nothing else!
wilcoss bazile

Re: Serial No's and LCD issues.

4 Oct 2010, 16:10
hello ..i'm also new here..

i bought a second hand juno-g and i had no problem for about 4 months, and it started slowly with some small areas of the screen, then bigger and bigger..and now when i start it it says JUNO-G and it goes blank. i reseted the keboard to factory settings and the screen worked perfectly for one day then it went totaly blank.....and because i am from Romania and there are lots of dealers but only one service which i emailed and called several times with no solutinon for my problem what-so-ever, i guess i have to throw it away or something....they told me they don't know what the problem is, they don't have displays for this model...and i should send the keyboard and they should see what they can do but they are not shure that they will fix it...some service..hmmm...

if someone hase a logical and sure solution please, please help.. i would be gratefull..thanks in advance.

excuse my english..if i made some mistakes...i hope you understand

Re: Serial No's and LCD issues.

4 Oct 2010, 17:08
try to order display from other service from neighbour country and replace it yourself...

Re: Serial No's and LCD issues.

6 Oct 2010, 04:40
I took the keyboard to be repaired in August and finally picked it up yesterday.
The official service has changed the screen and seems to work fine.
Cost me 95 euros, of which 60 correspond to the price of the screen, the rest is labor and taxes. Should have paid 115 euros, but the service was wrong with the budget and thought that the display cost 40 euros when in fact cost 60. In Spain there is no free fixes if the keyboard is out of warranty. I bought it in 2007, and the serial number is ZV05 ***

I hope it lasts long. I'm a little concerned about reports that some users have damaged the second and even third screen.

Re: Serial No's and LCD issues.

27 Nov 2010, 13:28
i bought the thing last year almost didnt use it and have bad lcd picture

Re: Serial No's and LCD issues.

27 Nov 2010, 18:11
Wow, all these Juno issues with the LCD remind me of the old Juno 106 issues with the voice chips. There's something about those Junos and bad Karma. Despite the fact that they are great synths, I'm not sure if I would buy one old or new. There is a Juno G that has been sitting in the used Music Shop here in Japan for almost two years and now I know why. It's not the price which is reasonable, but perhaps people know about the LCD issues.

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