Knob Malfunction!?!I really need help!

26 Oct 2006, 06:24

Hey there thanks for all your help.
My fantom X6 is driving me insane...by looks of some other posts, i think i have diagnosed it as faulty knobs. Mine are loose and now its messing with OFFSET functions in performance and also some tempo problems. On patch mode, it just kind of screws with the OFFSET, resonance etc... i can actually see the values move by themselves. Also in the mixer screen the fader on part 2, moves by itself. I moved knob 2 and it directly effects the potition of that fader, so i guess thats it.
I'm with a band and we use the sequencer to fill in percussion and some guitar work. even some backing vocals hehehehe...Last night...DISASTER! Tempo started increasing...more than 1000 people, i bet you can imagine the embarrasment.

No warranty no more, and i'm in indonesia now... No repair shops in Bali, I'm leaving for macau in 4 days and i need it fixed before then. I need some help or how to's to do this by myself. i have experience with repairing synths but, the fantom is in another league. dont want to mess things up...

can you help me please? I'm desperate!
Thank you
Elton

Ok!!!!!....Now i have all the equipment....if i can just learn to play them.

Ok!!!!!....Now i have all the equipment....if i can just learn to play them.

Hmmm.....

26 Oct 2006, 07:16

Something like this happened to me before...I noticed that one of my tracks' Volume was going up and down. I later realized that I had made the adjustment to the track while the sequencer was RECORDING in loop mode. The movement I made to the fader was RECORDED along with the stuff I was playing....

I believe the Fantom RECORDS some kind of 'sys' data as well as midi events...kinda like automation. So you gotta be careful not to start turning knobs WHILE YOU ARE RECORDING!!!

I believe that there is a way to turn those off so that 'sys' data is NOT recorded, but I don't know how (I am away from my board) Hopefully someone more knowledgable will hellp out here......

HOPEFULLY...this is what was happening to you...If not...I fear something FAR MORE SERIOUS may be wrong with your board.....

PEACE
Sean G

Keep Makin Music!!!!!
T.R.I.C.K.M.A. Entertainment 2007
http://www.myspace.com/trickmaseang

Re: Knob Malfunction!?!I really need help!

26 Oct 2006, 07:23

nope...it even happens when no playback occurs. just selecting the mixer screen and watching it, usually worstens when i start playing - Selecting the part view, i can watch the values of the offset paramaters move without playback...You just scared the hell out of me...

Ok!!!!!....Now i have all the equipment....if i can just learn to play them.

Ok!!!!!....Now i have all the equipment....if i can just learn to play them.

Re: Knob Malfunction!?!I really need help!

26 Oct 2006, 07:25

BTW, I'm still online, hoping i can get a solution today. HEHEHEHEHE.

I'm nervous as hell...If my ger is sick , so am i.

Ok!!!!!....Now i have all the equipment....if i can just learn to play them.

Ok!!!!!....Now i have all the equipment....if i can just learn to play them.

Re: Knob Malfunction!?!I really need help!

26 Oct 2006, 10:22

have you tried to save all your files. do a factory reset and then try again if the same problem occurs

Re: Knob Malfunction!?!I really need help!

26 Oct 2006, 14:09

It's a pat response ... but a Factory Reset is always the first recommendation when encountering errors that don't make sense ...

I've had strange problems before -- like going into piano mode and hearing drum track 10 when playing ... The Factory Reset took care of it ...

Good luck! Please let us know the outcome ...

. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Roland Fantom X7, Alesis Fusion 6HD, Novation X/A-Station 25, Alesis Micron

Some tunes and whatnot ...

http://www.soundclick.com/bands/page_music.cfm?bandID=405125

some tunes and whatnot ...
http://www.soundclick.com/bands/pagemusic.cfm?bandID=405125

Re: Knob Malfunction!?!I really need help!

26 Oct 2006, 14:17

Don't take my advice as 'expert', but I have seen the inside of my Fantom-X so I do know that there are a lot of ribbon connectors between the various boards inside. Maybe one of them has come loose?

It seems strange that a bunch of knobs are malfunctioning all at once. Sounds like something affects many signals, not just a single bad solder joint or something.

Error 144 - Reboot y/n?

Error 144 - Reboot? Y/N

loose knobs continued... not so sure anymore

2 Nov 2006, 08:13

Hey sorry for the late response, i'm in Macau now...

Same problem, Factory reset and reinstallation of update proved no help. When i turn off the knobs, it still does that. In mixer screen, wherever i move the curser corresponding to the knobs they all move, even with the knobs turned off...
I'm scared as hell, and very dissapointed, my warranty is expired and i'm afrain i dont have the money for a major repair. dont have the time either.

If there is any suggestions please help.
Thank you

Ps. I'll check out the ribbon thing, but i doubt it... But any advice is more than welcome...thanks again

Ok!!!!!....Now i have all the equipment....if i can just learn to play them.

Ok!!!!!....Now i have all the equipment....if i can just learn to play them.

Update can work

10 May 2007, 17:29

Maybe an update works?

Re: Knob Malfunction!?!I really need help!

13 May 2007, 21:21

When I first got my Fantom X6, one of the knobs would not respond correctly. I would move the knob and it would register if I pushed up on it, but when I took my hand off of the knob it would go all the way to zero no matter where you left the knob. I returned it immediately. I highly suggest you do the same.

wudsiba
Fantom X6
Audio exp.

wudsiba
Fantom X6
Audio exp.

Re: Knob Malfunction!?!I really need help!

13 May 2007, 23:54

Come on!! What does it take for the mods to make a sticky out of this? This problem is common enough to do so. Well, anyways, here is the reason and solution to this problem (that I also had):

From what I saw, the soldering of the potentiometers is quite delicate, so if you apply too much pressure to the knobs you can actually break the connection to the pcb, this can happen during shipping or when you stack your synths with gigbags in the trunk of your car. I had some trouble to find that out but when I looked very closely, about 9 connections were damaged. I repeat the rupture in the solder are very small.

Solution: Re-solder the connections and apply a bit more soldering so it is sturdier. If possible, glue a piece of plastic under the potentiometers so that they dont rely on their solder when pressure is applied.

If you have any questions I'll be glad to help you out step by step. If you have repaired synths before it should be a breeze, it is very easy. Just pm me

My knob goes off by itself

14 May 2007, 14:28

Dude I've exactly the same problem with my Fantom-S, just over 3 years old, out of warranty. 4th realtime controller knob changing values by itself. In a performance the release parameter would change itself (leading to long sustained notes when i didn't want them) and in the mixer screen I could see channel 4 volume moving up and down by itself.

I'm in a live band too and I too was terrified it would mess up live performances, but I learned that pressing the button at the side of the knobs to turn off the knobs from altering realtime controller values, and then making sure I didn't go into the mixer screen (where the knobs alter the volume) ensured it didn't happen during a live performance.

Took it back to the shop for them to have a look, engineer said it was a dodgy pot and just needed replacing. Is going back at the weekend to have the replacement fitted, shop says it'll be about £40 (UK) to fix.

I just hope they don't reset my Fantom and lose 3 year's worth of patch/performance programming and fine-tuning...

Milo

Re: Knob Malfunction!?!I really need help!

14 May 2007, 18:20

Backing up the user’s data on a PC and on a memory card might be useful.

Re: Knob Malfunction!?!I really need help!

15 May 2007, 08:02

I had the exact same problem with an RS9 I used to own. It has the same 4 dials as the fantom.

Back in the day, I used it for gigging without transporting it in a hard case, although I always handled it with care.

I guess the dials were more delicate than I thought.

I was about to get it repaired when the Fantom X came on the seen. So I sold it instead.

I haven't had any probs with the X7 since.

X7 All the way!!!

X7 All the way!!!

Re: Knob Malfunction!?!I really need help!

14 Dec 2007, 10:59

Just posting a thank you for this info. I got all of the knob connectors resoldered. on my Fantom. The knobs feel better than when I first got the Fantom.

Thanks again.

X8,X6, Korg CX3, Reaper Software, Roland M-1000, Aphex 207